Business Policy

Business Goal: To put what comes to your mind, into a design that satisfies you.

Contents:

  1. Design
  2. Time
  3. Sample Exchanges and Revisions
  4. Cancellations, Refunds, and Holds
  5. Ink and Print
  6. Shipping and Handling
  7. Communication
  8. Rejected Designs
  9. Optional

Terms and Conditions are as followed:

Design

  • Only business cards, invitations, programs, and flyers are the focus of this business. Any requests will be considered, but prices will be calculated and given to customer accordingly. Requests can be denied.
  • Images used are from free stock websites, bought, or created by designer.
  • Logos and mottos are given by customer unless otherwise requested to create one.
  • Designs are done through Adobe InDesign, Microsoft Word, Adobe Photoshop, and/or Adobe Illustrator.
  • Designs and products are copyright by LeQuita’s Designify and must not be resold or illegally distributed or falsely credited.

Time

  • Orders are completed in the order it has been submitted.
  • The preferred timeline for design creation and sample exchanges and revisions will be 1 to 3 weeks (21 days). This does not include shipping and handling timeframe.
  • Time may extend pass 3 weeks.
  • Shipping and Handling will be completed after the final sample has been confirmed.
  • Time and days begin after the Order Form and payment has been submitted.

Sample Exchanges and Revisions

  • All samples will be sent by email provided in a PDF Document.
  • All samples will have the DESIGNIFY watermark.
  • Customer may have unlimited samples until they are satisfied.
  • Changes in information, design and customization, and sizes are allowed.
  • Changes in quantity, coloring, and product may be done, but customer must pay the difference to the cost before the product is mailed.

 Cancellations, Refunds, and Holds

  • The customer may cancel the designing of the product at any time after the Order Form and payment has been submitted.
  • If the customer is not satisfied with any of the sample exchanges and revisions, customer may cancel.
  • No full refunds after one week of Order Form and payment submission.
  • Designer may place order on Hold upon request of the customer. No full refund one week after Order Form and payment submission.
  • Designer may place order on Hold due to personal reason. Customer will be informed. If the problem cannot be resolved or the order continued, customer will receive full refund.
  • Any products lost or damaged after the product has been mailed will not give a refund.
  • No returns for products already mailed and no refunds.

Ink and Print

  • Customer has a choice between standard black and white or color for their design.
  • Designer will handle printing.

Shipping and Handling

  • Final product will be mailed to the mailing address provided.
  • Any products lost or damaged after the product has been mailed will not give a refund.
  • Long-distant addresses may take longer than one week.

Communication

  • Communication between customer and designer is welcomed.
  • Customer has a choice to communicate through phone calls, text messages, or emails or all.
  • Responses within 24 hours.
  • Additional information or changes to designs are encouraged. Customers must be satisfied before product is mailed.

Rejected Designs

  • Anything that promotes violence, sexual misconduct, bigotry, slander, or criminal intent will be rejected and possibly reported if necessary.

Optional

  • Customers may choose: product, quantity, color, black and white, and paper weight: cardstock, regular paper, glossy, or glossy and cardstock.

 

The Designify Policy has been written and confirmed by Designer LeQuita Harrison. Please see FAQs if necessary. 

Thank you for taking the time to read the Terms & Conditions.

Are you ready to place your order? Click HERE!